What Is Your Return Policy?
We understand that not every purchase works out, which is why we offer a 15-day return policy to guarantee 100% satisfaction. We've made the return process super easy.
1. We gladly accept returns that are postmarked within 15 days of receiving your order.
Unfortunately, if 5 days have passed, we cannot offer a refund or exchange.
2. The following items cannot be returned, refunded, or exchanged: a.Underwear,b.Socks,c.Eye/Face Masks,d.Customized Items.
3. Items must be returned unworn, unwashed, and undamaged, with all original tags attached—including the disposable non-returnable tag. We cannot accept items that are worn, damaged, washed, or altered, or if the disposable non-returnable tag has been removed, broken, or damaged in any way.
4. We do not accept returned items that were sent back by you directly without checking with us first. Note: Please make sure that you will return the package to our agreed return address. Or it will affect the processing of your return.
5.Please be sure to submit your return tracking number promptly after returning your item. Delays in submission may affect the processing of your returns and exchanges.
