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Customer Support FAQs & Silk Care Tips

Why Haven't I Received An Email About My Order Being Shipped?

by new a 20 Jan 2025

Once your order is dispatched, DAISYSILK automatically sends a shipping confirmation email. If you've verified that your order status is 'shipped' but haven't received this email, please check the following:

Email Accuracy: Ensure your email address was entered correctly when placing the order.

Spam/Junk Folder: Sometimes, emails might be redirected here. Please check your spam or junk folder.

Email Filters: Check if your email settings or filters are blocking our emails.

If you still cannot find the shipping notification, please reach out to DAISYSILK customer support at support@daisysilk.com. We aim to respond within 24 hours to resolve any issues promptly.

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