Customer Support FAQs & Silk Care Tips

The security and privacy of your personal information are of the utmost importance to us. All the transactions made on AU.DAISYSILK.com are secure, and we recommend using PayPal payments, which are safer payments worldwide. The padlock symbol next to the address bar of the page beginning with "https" indicates that you are in a secure setting. We also utilize a secure socket...

It's easy to reset your password with DAISYSILK. Here are the steps that will help you to reset your password. ●Select “Sign In” at the top right corner of our homepage. ●Enter your registered email address in the provided box. ●A new password will be created via the link in your registered email. ●If you cannot locate the email, be sure to...

*The following instructions will lead you to register or log in easily on au.daisysilk.com. 1, Welcome to www.au.daisysilk.com； 2, To sign in or register, please click on the sign-in button at the top right corner of any page on our website 3, To begin in, simply enter your registered email and password, then click on the sign-in button. 4, The register section...

If you’re having problems logging into your account, here are some reasons that may cause this: 1, You do not create any accounts on the DAISYSILK website. 2, You may have entered the wrong email or password 3, You may have logged into the wrong store instead of the one which you have registered 4, You have multiple accounts If you still...

Generally, there are three reasons why you can not log into your account: you did not register on our website or your password is incorrect or you forget the password. If your password is incorrect or you do not remember the password, please kindly try to change your password via clicking "Forgot Your Password?" on the login page. If you have done...

We would be more than happy to help and solve your questions as soon as possible. Normally, emails will be replied to within 24 business hours if you have already contacted us via support@daisysilk.com. We suggest you check the Sent Mail and Drafts first to see whether it has been sent successfully if you do not receive the replies. If it is...