Customer Support FAQs & Silk Care Tips

DAISYSILK website accepts several payment methods, such as PayPal, Klarna, Visa, MasterCard, Discover, DinersClub, Poli, etc. Payment may be declined for several reasons since you paid via different payment methods. If you paid via PayPal, and your payment was declined, you may need to: .Confirm the email address associated with PayPal. .Update the expiration date or billing address associated with your credit...

We, DAISYSILK are doing our best to ensure you a wonderful shopping experience with us. Currently, we provide simpler, more efficient, and more secure Paypal payment. No matter what methods you prefer, you need to select your items and add them to your shopping cart, that's for sure. In addition, registering with us first would be very helpful for shopping with us...

You can try these methods as follows： 1. We suggest you change a device or browser and try again. Sometimes certain aspects of checkout won't display or function properly. 2. And you are suggested to try and check outusing PayPal express check out to see if that helps. 3. If you're still having trouble, you can give us the SKU, quantity, color,...

We suggest you look around for your parcel first. For example, you can ask your neighbors if they see your parcel or check the condition with the entrance guard. Also, you should contact the local express company for further information.  If you still haven't found your parcel, please contact us. We will try our best to help you solve the issue.

a. The address is not specific enough, so the package cannot be delivered. We will contact you as soon as we become aware of this situation. If we contact you and get no response before the deadline, the package will be returned. b. The package has not been signed for within the specified time. The logistics company will directly return the package...

Generally speaking, you should sign your parcel by yourself. If you are not at the shipping address when the parcel arrives, you can contact the express company and give your delivery requirements, like leaving the parcel at the required place.