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    featured Do You Ship Internationally?

    Yes, DAISYSILK Ships to most countries and regions worldwide and will provide you with the tracking information after your order ships out. Please kindly note that P.O. Boxes' addresses and military addresses (APO, FPO) cannot be delivered. Any Questions, please feel free to contact us via email at support@daisysilk.com. Note: Due to the ongoing health situation in the world, some countries have...

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    How Long Does It Take For My Refund to Be Processed?

    Once we receive the returned items, it will take up to 3-5 business days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 3-15 business days. If you would like us...

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    Which Items Couldn't Be Returned Or Refunded?

    We gladly accept returns within 15 days of receiving your order for most items that are in good condition. For the ones that couldn't be returned, please check below: ● Underwear ● Socks ● Eye/Face Masks ● Customized Items ● Items over our 15-day return time ● Disposable non-returnable tags have been removed, broken or damaged, etc. If you have any questions...

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    How Do I Return An Item?

    We are sure you will be delighted with our items, but if not, contact us online or submit a ticket. We gladly accept return within 15 days of receiving your order for most items that are in good condition. Generally speaking, if you wanna return the items, please follow the below. 1. Sign in to your DAISYSILK account to find "My RMA"or...

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    Will I Get Full Refund For My Return?

    We will offer a full refund for you on all returned items that are unworn, unwashed, undamaged with all original tags attached—including the disposable non-return tag (exclude return shipping fee and unreturnable items).

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    What Is Your Return Policy?

    We understand that not every purchase works out, which is why we offer a 15-day return policy to guarantee 100% satisfaction. We've made the return process super easy. 1. We gladly accept returns that are postmarked within 15 days of receiving your order. Unfortunately, if 5 days have passed, we cannot offer a refund or exchange. 2. The following items cannot be...

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    What Is The Status Of My Return Or Exchange?

    You can check the status of your return or exchange under your own DAISYSILK Account. Most returns can be processed within 3 business days after we receive your package. If you return for a refund, it will be issued to your original payment method within 3 to 5 business days of receipt of your item(s) or in the form of online credit....

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