Customer Support FAQs & Silk Care Tips

You can easily find a size reference on each product page. Simply compare the reference measurements provided with your own requirements to make the best choice. Additionally, if you need further assistance, you can submit a ticket through our "Online Help" section located at the top right corner of the page. We typically respond within 24 business hours. For mobile users, please...

At DAISYSILK, we understand the importance of customization for our customers. That's why we offer a wide range of options for some clothings. You can personalize your garments by selecting your preferred colors and sizes. With our customization service, you can create the perfect outfit that reflects your unique style and preferences. About your requirement for the material or colours, please kindly...

Get up close and personal with DAISYSILK's world of monogram and customization. Adding a finishing touching to your silk pieces or make your goods according to your body exactly, we've got you covered... More details please refer to the below. 1.Customization a.Silk Sleepwear: Please go to the product page and tick the customization form. And then fill your detailed measurements. Please refer...

We always vacuum the air from our pillows to keep them dry and free from microbes in transit. Don't worry when you receive a flat pillow. Simply give it a gentle flutter to allow air back in. Then, place it in a cool and ventilated area. The pillow will return to its soft and fluffy state after a period of time. *Note:...

Silk has a unique odor due to sericin, a protein found in silkworms. The more refined the silk, the less sericin it contains, but even the highest quality silk still has about 10%-15% sericin. This odor may be mistaken for chemicals, but rest assured, none of our silk products have come into contact with any harmful chemicals during any stage of their...

There are a few factors to consider when choosing the right comforter for yourself or your family, but the most important one is the usual temperature in your bedroom. If your bedroom is not A/C’d then obviously this temperature could fluctuate with the season, so it’s best if you choose the season in which you would like to sleep in the silk...