Customer Support FAQs & Silk Care Tips

What Makes Clothes Static?   Static electricity results from friction between two different materials that come in contact with each other in a dry environment. 1.Mist it with H₂O Since static build-up can only happen in a dry environment, adding a little moisture can help you solve your problem. You can invest in a spray bottle to help you out. All you...

Have you still been bothered by how to wash any silk at home? Handwashing is always the best and safest method for washing particularly delicate items like silk. (some may prefer DRY CLEAN). Step-by-Step Instructions: 1. Fill a basin with <= lukewarm water 30℃/86°F. 2. Add a few drops of special detergent for the silk delicates. 3. Let the garment soak for...

Silk is a delicate fabric that is used to make different types of clothing. The material is made up of fiber collected from the cocoons of larvae of silkworms. Thousands of fiber length is required to make the fabric. It is the reason why clothes made up of silk are more expensive than ones made of other materials like cotton, nylon, etc....

Follow these simple steps to place your order on our website: 1. Register an account with us on our website with your email address.  If you already have an account with us, please log in directly. 2.Then a page will be popped up, please click the “START SHOPPING” button. You can pick your favorite goods from our store then. 3. Go to...

Yes, we provide Size Customization and Embroidery service for most silk products. There has a “Custom Size” & “Monogram” button for selection. Besides, if you have a special request for your order, you can leave us a message at the “Message” box, we'll review your special request to see if we can make it work or not. We are able to handle most of the...

Our pillowcases are generally sold individually unless otherwise specified. If the product title includes "2-pack," the price listed will be for a set of two pillowcases. Please note that while photos may show two pillowcases for better visual representation, this does not necessarily mean they are sold as a pair. Always refer to the product title and description for clear information on...